Privacy policy
Effective Date: 31/01/2026
This Privacy Policy describes how Bright Epoxy (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website www.brightepoxy.com (the “Site”) or interact with us on social media platforms such as Instagram.
1. Who We Are
Business Name: Bright Epoxy
Business Type: Sole Proprietorship
Address: Buguda Main Road Site , Near By Indian Overseas Bank Odisha,Ganjam,Buguda,761118
Email: brightepoxy1@gmail.com
2. Information We Collect
We collect personal information that you provide directly and indirectly when you:
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Place an order on our website
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Interact with us on social media (e.g., Instagram or WhatsApp)
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Subscribe to our marketing updates or newsletters
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Contact us for support or inquiries
Information we may collect includes:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed via payment gateway; we do not store your card information)
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Device information (IP address, browser type, analytics data via cookies and pixels)
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Messages or queries sent via our website or social media
3. How We Use Your Information
We use the collected information to:
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Process and fulfill your orders
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Communicate order updates and confirmations
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Send promotional and marketing messages (via email, WhatsApp, or social media)
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Improve our website experience and product offerings
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Detect and prevent fraudulent activities
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Analyze website traffic and performance (using Google Analytics and Facebook Pixel)
4. Marketing Communication
By providing your contact details, you agree to receive promotional offers, new product updates, and festive discounts from Bright Epoxy.
You can opt out anytime by clicking “unsubscribe” in emails or messaging us directly at brightepoxy1@gmail.com.
5. Cookies and Analytics
Our Site uses cookies, pixels, and similar technologies to improve your browsing experience.
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Cookies help us remember your preferences and track site performance.
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Analytics tools like Google Analytics and Facebook Pixel help us understand visitor behavior and improve services.
You can disable cookies in your browser settings, but some features of our Site may not function properly.
6. Sharing of Personal Information
We do not sell, rent, or trade your personal data.
We may share information only with trusted service providers strictly for operational purposes, such as:
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Shopify (our online store platform)
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Razorpay (payment gateway)
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Courier partners (for shipping and delivery)
These partners comply with strict data protection and confidentiality standards.
7. Data Security
Your privacy and data security are extremely important to us.
We use:
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SSL encryption to protect your data during transmission
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Secure payment gateways (Razorpay)
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Limited employee access to sensitive data
8. Your Rights
You have the right to:
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Access your personal information
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Request correction or deletion of your data
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Withdraw consent for marketing communications
To exercise these rights, please contact us at brightepoxy1@gmail.com. We will respond within a reasonable time.
9. Data Retention
We retain your information as long as necessary to complete your orders and for record-keeping or legal compliance. Once no longer required, your data will be securely deleted.
10. International Orders
We ship internationally, which may involve transferring your information outside India to complete deliveries. All such transfers are handled securely and in accordance with data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect business, legal, or technical updates. The latest version will always be available on this page, with the updated effective date.
12. Contact Us
If you have any questions, feedback, or complaints about our privacy practices, reach us at:
📧 brightepoxy1@gmail.com
📍 Bright Epoxy, Buguda Main Road Site , Near By Indian Overseas Bank Odisha,Ganjam,Buguda,761118